Privacy Policy
At TyttShoe ("we," "us," or "our"), accessible from www.tyttshoe.top, we are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. We believe in transparency, and your trust is the foundation of our relationship.
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our service to you:
Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment information (processed securely through our third-party payment processors).
Account Information: Username, password, and preferences.
Transaction and Order History: Details about the products you purchase, returns, and interactions with customer service.
Technical and Device Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our Site.
Usage Data: Pages of our Site that you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.
Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the collected data for various purposes, grounded in our legitimate business interests, the performance of a contract with you, or with your consent:
To process and fulfill your orders, manage payments, and arrange shipping.
To communicate with you about your order, account, or our services.
To provide personalized style recommendations and inform you about new collections, special offers, and promotions that align with your preferences (you may opt out at any time).
To improve, test, and optimize our Site and user experience.
To prevent fraud, enhance security, and address technical issues.
To comply with legal obligations.
3. Legal Basis for Processing (For EEA & UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using your personal information depends on the context in which we collect it. We typically rely on: (a) your consent; (b) the necessity to perform a contract with you; (c) our legitimate interests, which are not overridden by your rights; or (d) compliance with a legal obligation.
4. Sharing Your Personal Information
We value your privacy and do not sell your personal data. We may share your information with trusted third parties only in the following situations:
Service Providers: With companies that perform services for us, such as payment processing, order fulfillment, shipping, marketing, and data analysis. These partners are contractually bound to protect your data.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With Your Consent: For any other purpose disclosed by us when you provide the information, with your explicit permission.
5. International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Our primary operational and data storage hub is in Hong Kong. By providing your information, you consent to this transfer. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.
6. Your Data Protection Rights
Depending on your location, you may have rights under data protection laws, which may include:
Access: The right to request copies of your personal data.
Rectification: The right to request correction of inaccurate or incomplete data.
Erasure ("Right to be Forgotten"): The right to request deletion of your personal data under certain conditions.
Restrict Processing: The right to request restriction of processing your personal data.
Data Portability: The right to request transfer of your data to another organization or to you.
Objection: The right to object to our processing of your personal data.
To exercise any of these rights, please contact us using the details below.
7. Data Security
We implement appropriate technical and organizational measures designed to protect the security of your personal information. We use encryption (SSL) for data transmission and secure servers for storage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Retention of Your Data
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill any legal, accounting, or reporting requirements.
9. Links to Other Sites
Our Site may contain links to third-party sites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or practices of any third-party sites.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Site after any change constitutes your acceptance of the new policy.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at:Email: info@tyttshoe.top