Shipping & Delivery Policy

At TyttShoe, we are as eager for you to receive your new footwear as you are. Our goal is to ensure your order is processed with care and delivered to your doorstep as efficiently as possible. Please review the following policy detailing our shipping and delivery procedures.

1. Order Processing

Once your order is confirmed and payment is verified, our team begins the fulfillment process. Most in-stock items are processed within 1-3 business days (excluding weekends and public holidays). Orders placed after 12:00 PM local time (GMT+8) or on weekends may be processed on the next business day. You will receive a confirmation email with your order details upon successful placement.

2. Domestic Shipping (Within [Your Country, e.g., United States])

    Service & Transit Time: We primarily ship via reliable carriers such as [e.g., USPS, FedEx, UPS]. Standard domestic delivery typically takes 3-10 business days after processing.

    Shipping Costs: All orders come with free shipping.

    Expedited Shipping: Need your shoes sooner? Expedited options (2-5 business days) are available at checkout for an additional fee.

3. Regional & International Shipping

We are proud to deliver distinctive style to a global audience.

    Asia-Pacific Region: Standard shipping to major regions (e.g., Australia, Japan, Singapore) typically takes 7-14 business days after processing.

    European Union & United Kingdom: Standard delivery generally takes 10-20 business days after processing.

    Other International Destinations: Delivery times may vary between 15-30 business days, depending on the destination and customs processing.

    Costs & Duties: International shipping charges are calculated at checkout based on your location. Please note: Any applicable customs duties, import taxes, or brokerage fees are the sole responsibility of the recipient. TyttShoe has no control over these charges and cannot predict what they may be. We recommend contacting your local customs office for information prior to ordering.

4. Delivery & Tracking

Once your order ships, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey. It is your responsibility to ensure the shipping address provided is accurate and complete. TyttShoe is not liable for packages lost, stolen, or delayed due to incorrect or insufficient addresses provided by the customer.

5. Delivery Delays & Force Majeure

While we provide estimated delivery windows, they are not guaranteed. Delays can occur due to carrier processing, weather events, natural disasters, customs inspections, or other circumstances beyond our reasonable control ("Force Majeure Events"). We will communicate any known, significant delays proactively where possible.

6. Lost or Stolen Packages

If your tracking information indicates your package was delivered but you have not received it, please first check with neighbors, household members, or your local postal depot. If the package remains missing, contact us at info@tyttshoe.top within 7 days of the marked delivery date. We will initiate an investigation with the carrier. For packages lost in transit prior to delivery confirmation, we will resolve the issue at our discretion, typically via a replacement or refund.

7. Policy Updates

We reserve the right to update this Shipping & Delivery Policy at any time. The most current version will always be posted on this page.

Thank you for trusting TyttShoe with your style journey. We are here to help every step of the way.

For questions regarding your order's shipment, please contact us at: info@tyttshoe.top